Returns & Refunds Policy
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At Iron Sights Armory, we stand behind the products we sell. This Returns & Refunds Policy explains the conditions under which items may be returned, exchanged, or refunded.
By purchasing from us, you agree to the terms below.
1. Firearms & Ammunition
- All firearm and ammunition sales are final.
- Once a firearm has been transferred to you by an FFL dealer, it cannot be returned or refunded.
- If a firearm is refused by the FFL due to a failed background check, you may be subject to restocking fees (see Section 4).
2. Accessories, Parts & Optics
- Eligible for return or exchange within 30 Days of delivery.
- Items must be unused, uninstalled, and in original packaging with all included accessories and documentation.
- Used or damaged items cannot be returned.
3. Defective or Damaged Products
- If you receive a defective or damaged item, notify us within 3 Days of delivery.
- We may offer a replacement, exchange, or refund depending on the situation.
- Manufacturer warranty claims may be directed to the product manufacturer.
4. Restocking Fees
- Returns may be subject to a 15% restocking fee to cover processing and inspection costs.
- Shipping charges are non-refundable unless the return is due to our error.
5. Return Process
To request a return:
- Contact us at whitemountainmunitions@gmail.com with your order number.
- Wait for return authorization and instructions.
- Ship the item securely to the address provided.
- Once inspected, refunds (if applicable) will be issued to the original payment method.
6. Non-Returnable Items
The following cannot be returned:
- Firearms (after FFL transfer)
- Ammunition
- Suppressors & NFA-regulated items
- Clearance or final-sale items
- Gift cards
7. Failed Background Checks
If you fail a required background check:
- The firearm will be returned to inventory.
- You may receive a refund minus shipping and a 15% restocking fee.
8. Contact Us
For questions about returns or refunds, please reach out:
Iron Sights Armory
201 Sawmill Rd
Hillsborough, NH 03244
whitemountainmunitons@gmail.com
603.203.8551
